How to be an effective manager

Advice and support for new and aspiring managers

Landing your first management role is an incredibly exciting time. And it can also be very daunting.

One day, you’re sitting with your peers talking about the project you’re working on together. The next day, you’re managing them. There’s a reason people say that the move from individual contributor to manager is one of the biggest career changes you can make!

Very often it is assumed that, because someone performed well in their previous role, they will automatically perform well as a manager of a team. But the skills that made us high performers previously aren’t the same skills that will make us successful as a manager of people. Management requires a fundamental shift in our approach. 

The following guides have been developed to support our new manager programme and are available here for your personal development:

Developing a manager's mindset

Whether we’re aware of them or not, we all have beliefs. As a manager, the beliefs we hold can propel us forward, or they can hold us and our teams back.

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Emotional Intelligence for managers

The ability to recognise and understand emotions in yourself and others, and your ability to use this awareness to manage your behaviour and relationships will set you apart as a manager.

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Enriched communication, building rapport and a climate of trust

What we say, how we say it and our actions form the bedrock of our roles as a manager, helping to build rapport and develop a climate of trust among our teams.

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Prioritisation, time management and delegation

Prioritisation, delegation and time management go hand in hand. If you prioritise well and delegate effectively, you will find time management becomes less of a challenge.

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Leading through change

As first level managers, we can often find ourselves being the buffer between those who have been planning the change and the people it ultimately affects.

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Running effective one to one’s

121s are the ideal time to create an environment for your team members to draw out challenges and guide people to solve problems.

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Giving and receiving feedback

Learn how to give and receive feedback effectively to create a culture where honest conversations are welcomed and embraced.

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Want further support in your role as a manager?

Our Intentional Manager Programme, developed for new and aspiring managers, or for those with up to 3 years’ experience is a unique, year long partnership to help maximise potential and deliver effective, lasting performance improvements.

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